Frequently asked questions

Online Services > E-Horoscopes

1. I can't find my purchased E-Horoscope. Can you resend it?
   
   Your purchased E-Horoscopes are stored in your "My Astro" profile. Please go to My Astro and click on "Purchased E-Horoscopes and subscriptions" and then on the link "show all orders".
   
   Please note that your E-Horoscopes will only be stored for 6 months after activation. Therefore, we recommend that you save the E-Horoscope on your computer or have it sent to you by e-mail so that you can access it later.
   
   
2. Why do I need to enter my home address if I order an E-Horoscope? The e-mail address should be sufficient.
   
   We need your mail address for legal reasons:
   
   a) to prove to Swiss tax authorities that it is a service exported to outside Switzerland
   
   b) our contract with Visa and Mastercard requires that we know the customer's address.