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    Current Planets
    28-May-2017, 19:56 UT/GMT
    Sun739'57"21n35
    Moon2010'58"18n53
    Mercury1456'42"13n41
    Venus2157'17"6n45
    Mars2526' 0"24n12
    Jupiter1325'26"r3s58
    Saturn2546'14"r22s00
    Uranus2651' 9"9n49
    Neptune1410'13"7s03
    Pluto193'26"r21s16
    TrueNode2740'46"r12n17
    Chiron2822'46"2n52
    Explanations of the symbols
    Chart of the moment
| My Astro | Forum | FAQ

Frequently asked questions

My Astro > Profiles

  1. Why do I need to register with my e-mail address?

    The reasons why we use e-mail as an identifier for a user profile are twofold:
    a) E-mail addresses are unique. There are no identical ones for different people. And users don't have to memorise names under which they registered; everybody should remember their e-mail address though.
    b) If you forget your astro.com password, you can have it e-mailed. For this, the e-mail address should be real.
    With the deletion of your e-mail address you will delete your entire profile.

  2. How can I merge my guest profile and my registered user profile?

    When you access the site as guest user, go to My Astro (top menu bar).
    Use the link Create a registered user profile. You need only to fill in the email address and password of your registered user profile, no other fields, and press the "OK" button at the bottom.
    Our system will recognise that you have already a registered profile under the given identity, and merge the data from the guest profile into it.

  3. How can I delete my user profile?

    Log into your My Astro profile (top menu bar) and use the link Delete entire profile, including all data. You will be asked to confirm your request, because we want to avoid that someone can "accidentally" delete their profile.

  4. How can I delete my e-mail from your mailing list?

    Astrodienst sends a maximum of four or five newsletters annually to registered users of astro.com. If you do not wish to receive these e-mails, you can scroll to the very bottom of the newsletter to find a link that takes you to the 'unsubscribe' page at www.astro.com. Simply enter the security code in the respective field and click the button 'Unsubscribe from the Astrodienst newsletter'.

    E-mails concerning orders or other administrative contacts are, of course, excluded from unsubscribing. You will still receive those.

  5. Will a profile remain stored forever?

    No. When a registered profile has not been visited for more than 24 months, it is automatically deleted.
    Anonymous guest profiles, which have no registered email address, are deleted automatically after 12 months after the last visit to them.

 

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