•    
    惑星の現在位置
    2018年5月23日, 00:27 世界時
    太陽151' 7"20n32
    1251'51"9n23
    水星169'28"15n05
    金星48'46"25n03
    火星231'30"21s53
    木星1636'35"r15s37
    土星812'11"r22s18
    天王星023' 5"11n07
    海王星1617'42"6s16
    冥王星214'11"r21s32
    月の交点823'47"r18n10
    カイロン138' 2"3n49
    記号の説明
    現在のチャート
| マイ・アストロ | Forum | FAQ

Frequently asked questions

Profiles > E-mail address / Password

  1. How can I change my e-mail address?

    Log into your My Astro profile (top menu bar) and use the Link View/edit registered user data to change your e-mail address.
    You now find yourself on the page "My Astro > Registration Data". Just change the address you have entered in the top input field called E-mail. Then, enter your current password and click the "OK" button at the bottom of the page.
    NOTE: Please do not change your e-mail address and password in one transaction. If you want to change both, please do it in separate steps (see also "How can I change my password?").

    Please remember that you should NEVER use your password from your email account as password for www.astro.com. At www.astro.com, just use some extra password which you use only for this service and which you find easy to remember.

  2. How can I change my password?

    Log into your My Astro profile (top menu bar) and use the link View/Edit registered user data to change your password.
    Now you can use the link Want to change your password? Click Here at the very bottom of the page "My Astro > Registration Data".
    Then enter your old password in the first line, your new password in the next line, and confirm your new password by re-entering it. Click "OK" to activate your new password.

    NOTE: Please do not change your e-mail address and password in one transaction. If you want to change both, please do it in separate steps (see also "How can I change my e-mail address?")

  3. How can I delete my e-mail address?

    Please be aware that by deleting your e-mail address, you will delete your complete registered user profile, including all your data. If this is what you want, log into your My Astro profile (top menu bar) and use the link Delete entire profile, including all data. You will be asked to confirm your request, because we want to avoid that someone can "accidentally" delete their profile.

  4. What can I do if I have forgotten my password?

    If you go to the My Astro login page, you will find a "Send help mail" button. Click on this button, and we will send you an e-mail which contains a link for setting a new password. Then, go to your inbox, open the e-mail with the subject "Help for a new password at astro.com" and click on the link "Set a new password" in this mail. You will be led to an Astrodienst web page where you can enter and confirm your new password.
    Should you be unable to find the help mail in your mailbox, please check the spam box of your e-mail account. Some internet service providers classify all automated e-mails as spam.

 

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