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Stored data
Data privacy
 
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Frequently asked questions

My Astro > Stored Data

  1. How can I delete Astro data from my list?

    When you're on the page My Astro Data of My Astro (top menu bar) you will see a list of the birth data you have entered. On the right, there is a column of small checkboxes, with nothing in them. If you want to delete a horoscope, click into the little square to mark it, and then click on the link that says "delete marked data" at the bottom of checkbox column. The horoscope data will be deleted. You can delete any number of horoscopes at once.

  2. Is there a way to retrieve a set of data once it has been deleted from my list?

    No, unfortunately, there isn't. That's why you are asked to confirm the deletion by entering your password.

  3. How can I store more than 4 sets of Astro data?

    This is easy. Create a "registered user profile" instead of a simple "guest profile". You can store up to 100 sets of birth data.
    This doesn't oblige you to anything, and all the free services are still free. Just go to My Astro (top menu bar) and click the link Create a registered user profile.

  4. Is the same reference place used globally for all data in my profile?

    There are two possibilities:
    1. You have chosen a reference place:
      This reference place is used for all stored data. There is no option to choose a different reference place for every chart in your profile.
    2. You have not chosen a particular reference place:
      The reference place is the same as the birth place of each set of data. This means there are different reference places.


  5. Is there a way to manually sort the stored birth data?

    No, there is no such feature. It would be too complex to implement.

 

 
to topData privacy
Frequently asked questions

Stored Data > Data Privacy

  1. How can I protect my data from people who use the same computer?

    First of all, we recommend you to create a registered user profile and to activate "high security" in the section View / edit registered user data. Each time you start your browser, you will have to log in to your profile.
    IMPORTANT: When you have finished your session, you need to do one of three things:
    - go to My Astro and use the link Leave this profile ...
    - exit your browser
    - switch off your computer.
    Each of these actions deletes the hidden 'session cookie', and the next time you access www.astro.com, you need to log in to your profile again.

  2. There are changes in my data list which I haven't entered. How is this possible?

    This can only happen if you have published your profile ID (for example, if you have sent a link to someone), or used somebody else's profile ID from a published link.
    It can also happen on a public computer, where a cookie was left in the browser for future sessions from the same computer.
    The remedy is: Register your profile (see My Astro in the top menu bar) and activate the "high security" feature when you register. Access to your data will be denied anyone who is not in possession of your password.

  3. All the data saved in my profile seem to have disappeared!

    It is possible that the cookie which connects your computer to your My Astro profile has been deleted on your computer.
    If you are in a guest profile right now, please leave it and log into your registered profile.
    If you have only used a guest profile (not a registered user profile), the loss of your cookie means the loss of your data. With a registered profile, logging into your profile restores the cookie.

 

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